FAQ'S

Frequently Asked Questions

Pride Family Brands does not sell direct to the public. Please visit our dealers specified through the “Find a Dealer” locator.

Yes, slings and cushions can be purchased at your local retailer.

Please feel free to contact our offices direct if replacement parts or touch up paint is needed. Please fill out your information on our website or contact the number listed on the “Contact Us” page.

CARE

& Maintenance

Pride Family Brands produces Luxurious Handcrafted aluminum casual furniture that is designed to require minimum care. Regular maintenance of the furniture will extend its life and will keep it looking beautiful. The frames are finished using a high quality paint. Regular cleaning with a mild soap and water solution is recommended. The preferred soap would be an automotive type wash that is safe for use on clear coat finishes. Inspect the frame bi-annually for any scratches or chips. To prevent further damage, use a touch up paint that is available to match all frame colors through your local retail dealer. Frames should be waxed with a wash wax on a bi-annual basis to insure protection from the elements. For application methods, see manufacturer’s instructions. Frames should not be used in standing water or left submerged in water for any reason. Frames should be stored in an upright position to allow moisture to drain eliminating cracking from frozen stored water. Furniture can be covered using a quality cover that “breathes” or allows air to circulate over the frame. The frames feature a nylon glide at the bottom of all legs that is designed to protect the frame and the resting surface. The glides, available from your local dealer, should be inspected bi-annually and replaced if needed.

Pride Family Brands’ cushions are made using high quality 100% solution dyed acrylic or acrylic blended fabrics and the finest outdoor foam and fiberfill. Fabrics have been factory treated to resist stains and mildew. Regular cleaning with mild soap and water using a sponge or soft brush is recommended. To remove mildew stains, use a solution of one cup bleach and one half cup laundry detergent mixed in a gallon of warm water. Apply solution to the seating surface, allow to soak for ten minutes, thoroughly rinse and allow to air dry before using. Cushions will dry at a much faster rate when removed from the frames and placed on their sides or edges.

Pride Family Brands’ sling seating is made using high quality woven vinyl fabrics or acrylic blended fabrics. Fabrics have been factory treated to resist stains and mildew. Regular cleaning with mild soap and water using a sponge or soft brush is recommended. To remove mildew stains, use a solution of one cup bleach and one half cup laundry detergent mixed in a gallon of warm water. Apply solution to the seating surface, allow to soak for ten minutes, thoroughly rinse, and allow to air dry before using.